Organic Care by Natures Organics is dedicated to producing the most natural, plant derived products possible. They source as many ingredients as they can from renewable, sustainable sources and they continue to improve their formulations and replace synthetically derived ingredients as new plant derived substitutes become available. Dry Nourish Shampoo: Organic Care Dry Nourish Shampoo are designed to help restore moisture to dry, damaged hair. The plant based formula is enriched with olive leaf extract to benefit dry hair, help reduce split ends and leave your hair looking healthier and easier to manage. How to make a product complaint: 1. Buyers are required to send unboxing videos, photos of product receipts, photos of buyer receipts/labels listed on the package when the package has been received. 2. If point 1 is incomplete, then all forms of complaints submitted can not be followed up. 3. If there is damage to the outside of the packaging, then I apologize in advance, the buyer can complain directly to the expedition because the handling at the time of delivery was not optimal.